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CGIFree in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
Get your free estimateCGI Window Replacement: The West Palm Beach Owner’s Guide
CGI window replacement in West Palm Beach typically runs $850 to $1,900 per opening installed, depending on the series, size, and whether we’re replacing the sash, the glass unit, or the full frame. We stock the common CGI parts on our trucks and can usually complete a standard sash or glass replacement the same day we diagnose it. Most homeowners discover the problem after a storm, when they notice condensation between the panes, a crank that suddenly grinds, or a window that won’t seat flush into its frame anymore.
We’re an independent West Palm Beach window replacement company, not a CGI corporate service arm. That matters because we match the part to your actual window instead of pushing a one-size-fits-all solution. We also carry compatible replacement hardware for PGT, CWS, and ES Windows when a home has mixed brands.
Key Takeaways
- Replacement cost depends on whether you need a glass unit only, a sash, or a full window frame
- CGI’s series labels are on the glass corner or frame edge; that number tells us which parts fit
- Coastal salt air in West Palm Beach accelerates roller, lock, and weatherstripping wear faster than inland climates
- We bring the common parts with us, so most jobs are done in one visit
- Written price before any work starts, always
Which CGI Models This Applies To
CGI’s main window lines in West Palm Beach homes are the Estate Collection, Sentinel, and Tropic Series. Each uses different frame depths, glass packages, and hardware sets, so the replacement part has to match the series. The Series 100 and Estate models differ in frame thickness by as much as a quarter inch, which means a sash from one will not seat correctly in the frame of the other.
Here’s the compatibility gotcha we see often: homeowners order a replacement sash online using only the visible glass dimensions, and it arrives with the wrong hinge geometry. CGI hinges changed between production years on certain Estate and Sentinel units. The only reliable way to identify what you need is the etched corner label on the glass, which lists the series code and impact rating, combined with the frame to frame opening measurement. We do that identification for you during the estimate.
For most CGI models, we recommend genuine CGI or manufacturer-specified OEM components. The aftermarket options for locks, rollers, and cranks are hit or miss, and with impact-rated windows, a mismatched part can compromise the fit that gives the window its rating. When an aftermarket part is equal or better, we’ll tell you and price it accordingly.
Styles & brands we work with










Signs Your CGI Window Replacement Is Failing
- Condensation or fog between the panes. The insulated glass seal has failed and moisture is now inside the unit. In West Palm Beach humidity, this usually means the window’s thermal performance is gone, and the glass unit needs replacement, not just a wipe-down.
- Grinding or resistance when cranking. The crank operator gear or the hinge tracks are worn. CGI operators on Estate and Sentinel models use specific gear ratios, and the wrong replacement crank will bind within a few months.
- A window that won’t lock or seats crooked. This points to a worn keeper, a bent hinge, or frame settling. A CGI sash that doesn’t seat properly loses its impact rating and becomes a weak point during hurricane season.
- Visible corrosion on the frame corners or hardware. Salt air in West Palm Beach does real work on aluminum frames that aren’t maintained. Once corrosion spreads into the corner welds or the track channel, the sash sits unevenly and the rollers wear out faster.
- Drafts or outside noise you didn’t notice before. Weatherstripping has compressed or fallen out of the channel. The replacement stripping on CGI windows is a specific profile, and using a generic seal leaves gaps that wind finds quickly.
See the difference
Before
After
Before
After
Before
AfterReplacement Cost & What’s Included
In West Palm Beach, plan on $850 to $1,200 per opening for a glass unit replacement, $1,100 to $1,600 for a full sash, and $1,500 to $1,900 when the entire frame must come out because of water damage or severe corrosion. A modest single-family home with three or four failing CGI windows often lands between $3,800 and $6,400 total.
Your written quote covers the part, labor, haul-away of the old unit, and the full 365-Day Done Right Promise: if the finished work isn’t right, we make it right, no debate and no countdown. We don’t start until you’ve seen the exact number in writing, and we don’t change that number unless you change the scope. That’s the Cedarwell Care Promise standing rule.
We also add the on-site care details that matter in a home with kids and pets: shoe covers and drop cloths everywhere we walk, pet-safe sealants where a choice exists, and a photo of the clean-up before we leave.
DIY or Call Us?
You can safely clean the tracks, check for loose screws on the keeper, and note where water is pooling. You should not attempt to remove a CGI impact sash yourself. These units are heavy, the hinge hardware is under spring tension in some configurations, and a dropped sash can damage the glass, the frame, or a person. A window should do two things quietly: keep the weather out and let the right light in. If the glass is already compromised, you’re not saving money by attempting the swap and ending up with an off-square fit.
The honest middle ground: check the corner label, write down the measurements, and call us. We’ll confirm the series, bring the right part, and do the whole job with the right flashing and sealing so the window keeps its rating. Call (728) 203-1160 and ask for a free replacement estimate. Keith Yamada and our crew will take it from there.
FAQs
CGI windows in West Palm Beach typically last 20 to 30 years on the frame, though glass seals and hardware often need attention at the 12 to 15 year mark due to salt air and humidity cycles. The combination of coastal salt, intense UV, and seasonal storm pressure means hardware components fail long before the aluminum frame does. Call (728) 203-1160 for an assessment and exact replacement pricing for your series.
A failed insulated glass unit can sometimes be rebuilt by a glass shop, but with CGI impact-rated windows, the glass package is part of the window’s structural rating, so we almost always recommend replacing the glass unit through a qualified installer rather than rebuilding it. Rebuilding often costs 60-70% of a new unit anyway, and the seal warranty is far shorter. Call (728) 203-1160 and we’ll give you a straight answer on your specific unit.
A standard glass or sash replacement takes one to three hours once we’re on site, depending on access, the window’s size, and whether any frame correction is needed. A full frame replacement runs half a day to a full day per opening, including flashing, sealing, and clean-up. We’ll give you a time window in writing before we start, and we respect quiet hours and nap times in homes with young kids.
Yes, we keep the most common CGI sash, glass, hardware, and weatherstripping components on our trucks for the Estate, Sentinel, and Tropic lines, because we serve so many of these windows in West Palm Beach. For uncommon series or custom sizes, we order directly and typically have the part within 5 to 10 business days. Call (728) 203-1160 with your series label and we’ll tell you what’s on the shelf and what we need to order.
Written by Keith Yamada, Owner, Lightwell Windows West Palm Beach at Lightwell Windows West Palm Beach, serving West Palm Beach and nearby areas.
Six Reasons Homeowners Choose Lightwell Windows West Palm Beach
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.