What West Palm Beach Homeowners Say About Lightwell Windows West Palm Beach
Reviews matter because windows and doors are one of those purchases you don’t really test until the first summer storm rolls through or the first August electric bill lands. A window can look fine in the showroom and still leak air, trap moisture, or let water in around the frame. The homeowners featured on this page let us into their homes in West Palm Beach, watched our crew work, and then took the time to write down what they noticed. We didn’t coach them. We just did the job the way Keith Yamada has insisted on since day one: protect the floors, explain the price before the work starts, and don’t leave until the cleanup photo is taken. Here’s what they said.
Recent Reviews
“We had two south-facing bedroom windows replaced in July, which is not the month you want to be without windows, even for a morning. The crew was in and out same day, and they laid drop cloths from the front door all the way through the hallway to the bedroom. Our floors are original terrazzo, and not a scratch. The new PGT windows cut the afternoon heat in that room noticeably. I used to keep the blinds closed all day, and now I don’t have to.”
Matt B.
Flamingo Park, West Palm Beach
“Keith came out himself to measure and quote. He walked the house with me, pointed out where the old windows were installed out of square, and gave me a written price before he left. No pressure, no ‘sign today’ routine. When the install day came, two uniformed guys showed up, introduced themselves, and asked before they moved anything in the living room. I have a toddler and a dog, and they used quiet tools during nap time and cleaned up every bit of caulk. The Therma-Tru front door they hung closes with a solid thunk instead of that hollow rattle the old one had.”
Shannon W.
Southland Park, West Palm Beach
“Had a full window replacement on a 1950s block home off Southern Boulevard. The old frames were rotted along the bottom sills, which we didn’t even know until the crew pulled the first one and showed me. They took photos, explained what they found, and told me exactly what it would add to the price before touching anything else. That’s the part I appreciated most: nobody just kept going and handed me an invoice at the end. The ES Windows they installed look right for the house, not like some generic white vinyl that would have stuck out like a sore thumb on an older Florida home.”
Greg Q.
Vedado, West Palm Beach
“I called on a Sunday evening because a bedroom window had cracked from a weed trimmer throwing a rock. A live person answered the phone. Not a voicemail, not a call center script. The person on the phone scheduled a measure for Monday and the replacement glass was in by Thursday. The tech wore shoe covers the whole time and sent me a photo of the cleaned up room before he left. Small things, but they tell you everything about how this company thinks about your house.”
Paul M.
Pineapple Park, West Palm Beach
“We replaced six windows and a sliding glass door last spring. The quote was itemized, so I could see the cost per opening and the materials for each one. No lump sum mystery. The install crew followed the C.A.R.E. protocol: they cleaned up like it was their own home, asked before touching our furniture, respected that our kids were doing schoolwork at the kitchen table, and explained every line of the invoice before they left. The Mr-Glass slider glides with one finger now. The old one needed two hands and a hip.”
Shannon W.
Northwood Hills, West Palm Beach
“We had a weird situation where a window installed by a different company years ago had never sat right in its frame. It rattled in the wind and let in dust on dry days. Keith looked at it and told me honestly that the window itself was fine; the install was the problem. His crew pulled it, fixed the rough opening, and reinstalled it with proper flashing. They could have sold me a new window. They didn’t. That’s why I called them back to do the rest of the house.”
Matt B.
El Cid, West Palm Beach
Why Customers Trust Us
Trust in this trade comes down to what happens after the quote is signed. Our crews are background-checked and uniformed, so the people at your door are the people we sent. They wear shoe covers and spread drop cloths before the first tool comes off the truck. They ask before moving anything. They keep the noise down when there’s a napping child or a skittish dog in the other room. And when the work is done, they hand you a photo of the cleanup before they leave, because you shouldn’t have to trust that the room is clean; you should see it. The same honesty runs through the pricing: a written price before any work starts, every time, so there is no invoice surprise at the end of the day. The 365-Day Done Right Promise stamps every job, not just the complicated ones. If the finished work is not right, we make it right. No debate, no countdown. That’s how Keith Yamada has run Lightwell Windows West Palm Beach since the beginning. Call (728) 203-1160 to schedule your free estimate and see what this kind of care looks like on your own windows and doors.
Written by Keith Yamada, Owner at Lightwell Windows West Palm Beach, serving West Palm Beach since 2010.